This Course will Help You with:

• Learn the art of situation-specific communication
• Context-based vocab
• Interpersonal skill development
• Intonations
• Peer to peer communication
• Workplace-specific communication (grammar, vocab and phrases)

This Course will Help You If you’re struggling with any of the following:

• Speaking with Confidence
• Starting a Conversation in a Group
• Commanding Attention While Speaking
  
• Nervous While Talking to People
  
• Making Small Talks
  
• Making Good First Impression
  
• Cracking Job Interviews
  
• Asking Questions Effectively
  
• Active Listening
  
• Sharing Ideas
  
• Speak During Office Meetings
  
• Being Popular
  
• Unable to Express
  
• Unable to Influence
• Unable to Negotiate Better Salaries
• You work in a setting where you find certain behaviours unacceptable, obstructive or overly demanding but you are unable to express
• You find it difficult to get your point across in certain situations
• You want to more confident in dealing with situations where someone else constantly tries to get the upper hand.

Anyone involved with others – at work or at home – who wants to tackle difficult behaviour more effectively will enjoy this course. It’ll help you successfully settle those difficult interactions that just won’t resolve themselves. With video demonstrations to support the lectures, you’ll quickly learn to handle apparently impossible situations where people just won’t co-operate: bosses, co-workers, customers, patients or members of the public who act in unpleasant, unpredictable ways. And it isn’t limited to the workplace; if you ever find yourself struggling in your personal relationships there’s help here too.

Who this course is for

With video demonstrations to support the lectures you’ll quickly learn to handle apparently impossible situations where people just won’t co-operate: bosses, co-workers, customers, patients or members of the public who act in unpleasant, unpredictable ways. And it isn’t limited to the workplace; if you ever find yourself struggling in your personal relationships there’s help here too. This course tells you how to identify seven common difficult characters, recognise clues to the patterns in their behaviour, and most importantly, how to understand how to prepare yourself, so that you become more effective more often in your relationships.